DC Senior AdvisorFive Star Home Health Care is a Medicare-certified home health agency based at 14420 Albemarle Point Place in Chantilly, VA 20151. Medicare first certified it in 2012, 14 years ago. Medicare rates its quality of patient care at 5 out of 5 stars, above the Virginia average of 3.5. It beats the Virginia average on 7 of the measures Medicare publishes and trails on none.
What is Five Star Home Health Care's Medicare record?
| Agency | Five Star Home Health Care |
|---|---|
| Address | 14420 Albemarle Point Place, Chantilly, VA 20151 |
| Phone | (703) 661-4555 |
| Medicare provider number (CCN) | 497678 |
| Ownership | Proprietary |
| Medicare-certified since | 03/20/2012 |
How does Five Star Home Health Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Five Star Home Health Care. It is better than the Virginia average on 7 and worse on 0.
| Measure | Five Star Home Health Care | Virginia average | U.S. average | vs. Virginia |
|---|---|---|---|---|
| Started care on time | 100% | 97% | 96.6% | About the same |
| Got better at walking or moving around | 98.7% | 87% | 88.6% | Better |
| Got better at getting in and out of bed | 99.5% | 89.7% | 89.8% | Better |
| Got better at bathing | 98.5% | 89.3% | 90.7% | Better |
| Breathing improved | 100% | 91.2% | 91.5% | Better |
| Got better at taking medicines correctly | 98.1% | 86.3% | 88.3% | Better |
| Medication issues addressed on time | 97.8% | 95.5% | 94.4% | About the same |
| Flu shot status checked | 85.9% | 66.5% | 63.3% | Better |
| Met expected function at discharge | 89.7% | 73.3% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.5% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
Where it stands out: flu shot status checked, met expected function at discharge and got better at taking medicines correctly.
What do patients say about Five Star Home Health Care?
70% of surveyed patients said they would definitely recommend Five Star Home Health Care, based on 245 completed surveys. The Virginia average is 79%.
| Survey question | Five Star Home Health Care | Virginia average | U.S. average | vs. Virginia |
|---|---|---|---|---|
| Team gave care in a professional way | 86% | 89% | 89% | Worse |
| Team communicated well | 85% | 86% | 86% | About the same |
| Team discussed medicines, pain and home safety | 71% | 80% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 78% | 85% | 85% | Worse |
| Would definitely recommend the agency | 70% | 79% | 79% | Worse |
Do Five Star Home Health Care's patients end up back in the hospital?
Medicare rates Five Star Home Health Care better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 83.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.5% |
| Preventable hospital stays during care | Same As National Rate | 11.1% |
Which home health services does Five Star Home Health Care provide, and which does it not?
Five Star Home Health Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Five Star Home Health Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Washington, D.C.. |
Which Washington, D.C.-area ZIP codes does Five Star Home Health Care serve?
Five Star Home Health Care tells Medicare it serves 71 ZIP codes in Washington, D.C. and the nearby Maryland and Virginia suburbs, out of 167 in total.
- 20105
- 20117
- 20120
- 20121
- 20124
- 20129
- 20132
- 20141
- 20147
- 20148
- 20151
- 20152
- 20158
- 20164
- 20165
- 20166
- 20170
- 20171
- 20175
- 20176
- 20180
- 20184
- 20190
- 20191
- 20194
- 20197
- 22003
- 22015
- 22030
- 22031
- 22032
- 22033
- 22039
- 22041
- 22042
- 22043
- 22046
- 22060
- 22066
- 22079
- 22101
- 22102
- 22124
- 22150
- 22151
- 22152
- 22153
- 22180
- 22181
- 22182
- 22201
- 22202
- 22203
- 22204
- 22205
- 22207
- 22209
- 22213
- 22301
- 22302
- 22303
- 22304
- 22306
- 22307
- 22308
- 22309
- 22310
- 22311
- 22312
- 22314
- 22315
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Five Star Home Health Care before starting care?
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Five Star Home Health Care Medicare-certified?
Yes. Five Star Home Health Care is certified by Medicare under provider number 497678 and has been since 2012. Original Medicare pays certified agencies directly for covered home health care.
What is Five Star Home Health Care's Medicare star rating?
5 out of 5 for quality of patient care. The Virginia average is 3.5. Its patient survey rating is 3 out of 5.
Does Five Star Home Health Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
