DC Senior AdvisorHoly Cross Home Care and Hospice is a Medicare-certified home health agency based at 10720 Columbia Pike Second Floor in Silver Spring, MD 20901. Medicare first certified it in 1968, 58 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Maryland average of 3.5. It beats the Maryland average on 7 of the measures Medicare publishes and trails on none.
What is Holy Cross Home Care and Hospice's Medicare record?
| Agency | Holy Cross Home Care and Hospice |
|---|---|
| Address | 10720 Columbia Pike Second Floor, Silver Spring, MD 20901 |
| Phone | (301) 754-4663 |
| Medicare provider number (CCN) | 217030 |
| Ownership | Non-Profit |
| Medicare-certified since | 05/21/1968 |
How does Holy Cross Home Care and Hospice score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Holy Cross Home Care and Hospice. It is better than the Maryland average on 7 and worse on 0.
| Measure | Holy Cross Home Care and Hospice | Maryland average | U.S. average | vs. Maryland |
|---|---|---|---|---|
| Started care on time | 95.3% | 97.3% | 96.6% | About the same |
| Got better at walking or moving around | 94.4% | 90.1% | 88.6% | Better |
| Got better at getting in and out of bed | 96.4% | 91.8% | 89.8% | Better |
| Got better at bathing | 96% | 91.1% | 90.7% | Better |
| Breathing improved | 97.7% | 93.2% | 91.5% | Better |
| Got better at taking medicines correctly | 96.3% | 89.6% | 88.3% | Better |
| Medication issues addressed on time | 95.5% | 95.8% | 94.4% | About the same |
| Flu shot status checked | 72.9% | 69.9% | 63.3% | Better |
| Met expected function at discharge | 71% | 73.8% | 71.7% | About the same |
| Falls with major injury (lower is better) | 0.3% | 0.8% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.3% | 0.2% | About the same |
Where it stands out: got better at taking medicines correctly, got better at bathing and got better at getting in and out of bed.
What do patients say about Holy Cross Home Care and Hospice?
70% of surveyed patients said they would definitely recommend Holy Cross Home Care and Hospice, based on 179 completed surveys. The Maryland average is 75%.
| Survey question | Holy Cross Home Care and Hospice | Maryland average | U.S. average | vs. Maryland |
|---|---|---|---|---|
| Team gave care in a professional way | 85% | 87% | 89% | About the same |
| Team communicated well | 82% | 84% | 86% | About the same |
| Team discussed medicines, pain and home safety | 80% | 80% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 81% | 83% | 85% | About the same |
| Would definitely recommend the agency | 70% | 75% | 79% | Worse |
Do Holy Cross Home Care and Hospice's patients end up back in the hospital?
Medicare rates Holy Cross Home Care and Hospice better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 87.6% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Better Than National Rate | 6.6% |
Which home health services does Holy Cross Home Care and Hospice provide, and which does it not?
Holy Cross Home Care and Hospice reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Holy Cross Home Care and Hospice? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Washington, D.C.. |
Which Washington, D.C.-area ZIP codes does Holy Cross Home Care and Hospice serve?
Holy Cross Home Care and Hospice tells Medicare it serves 67 ZIP codes in Washington, D.C. and the nearby Maryland and Virginia suburbs, out of 77 in total.
- 20623
- 20705
- 20706
- 20707
- 20708
- 20710
- 20712
- 20715
- 20716
- 20720
- 20721
- 20722
- 20735
- 20737
- 20740
- 20743
- 20744
- 20746
- 20747
- 20769
- 20770
- 20772
- 20774
- 20781
- 20782
- 20783
- 20784
- 20785
- 20812
- 20814
- 20815
- 20816
- 20817
- 20832
- 20833
- 20837
- 20841
- 20842
- 20850
- 20851
- 20852
- 20853
- 20854
- 20855
- 20861
- 20866
- 20868
- 20871
- 20872
- 20874
- 20876
- 20877
- 20878
- 20879
- 20882
- 20886
- 20892
- 20895
- 20896
- 20901
- 20902
- 20903
- 20904
- 20905
- 20906
- 20910
- 20912
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Holy Cross Home Care and Hospice before starting care?
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Silver Spring, MD?
These Medicare-certified agencies are also based in or near Silver Spring.
- Adventist Home Health Services, Inc. — 4.5 of 5 stars
- Comprehensive Home Health Care Agency — 2.5 of 5 stars
- Riderwood Village, Inc. — 2.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Holy Cross Home Care and Hospice Medicare-certified?
Yes. Holy Cross Home Care and Hospice is certified by Medicare under provider number 217030 and has been since 1968. Original Medicare pays certified agencies directly for covered home health care.
What is Holy Cross Home Care and Hospice's Medicare star rating?
4.5 out of 5 for quality of patient care. The Maryland average is 3.5. Its patient survey rating is 3 out of 5.
Does Holy Cross Home Care and Hospice provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
