DC Senior AdvisorHuman Touch Home Health of Maryland, Inc is a Medicare-certified home health agency based at 4041 Powder Mill Rd Ste 205 in Beltsville, MD 20705. Medicare first certified it in 2017, 9 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, level with the Maryland average of 3.5. Its strongest result against the Maryland average is flu shot status checked; its weakest is met expected function at discharge.
What is Human Touch Home Health of Maryland, Inc's Medicare record?
| Agency | Human Touch Home Health of Maryland, Inc |
|---|---|
| Address | 4041 Powder Mill Rd Ste 205, Beltsville, MD 20705 |
| Phone | (240) 582-7563 |
| Medicare provider number (CCN) | 217165 |
| Ownership | Proprietary |
| Medicare-certified since | 02/10/2017 |
How does Human Touch Home Health of Maryland, Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Human Touch Home Health of Maryland, Inc. It is better than the Maryland average on 1 and worse on 2.
| Measure | Human Touch Home Health of Maryland, Inc | Maryland average | U.S. average | vs. Maryland |
|---|---|---|---|---|
| Started care on time | 99.4% | 97.3% | 96.6% | About the same |
| Got better at walking or moving around | 88.5% | 90.1% | 88.6% | About the same |
| Got better at getting in and out of bed | 88.4% | 91.8% | 89.8% | Worse |
| Got better at bathing | 90.1% | 91.1% | 90.7% | About the same |
| Breathing improved | 93.3% | 93.2% | 91.5% | About the same |
| Got better at taking medicines correctly | 91.5% | 89.6% | 88.3% | About the same |
| Medication issues addressed on time | 94.8% | 95.8% | 94.4% | About the same |
| Flu shot status checked | 86.3% | 69.9% | 63.3% | Better |
| Met expected function at discharge | 64.6% | 73.8% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0.5% | 0.8% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
Where it stands out: flu shot status checked.
Where it trails: met expected function at discharge and got better at getting in and out of bed.
What do patients say about Human Touch Home Health of Maryland, Inc?
56% of surveyed patients said they would definitely recommend Human Touch Home Health of Maryland, Inc, based on 264 completed surveys. The Maryland average is 75%.
| Survey question | Human Touch Home Health of Maryland, Inc | Maryland average | U.S. average | vs. Maryland |
|---|---|---|---|---|
| Team gave care in a professional way | 75% | 87% | 89% | Worse |
| Team communicated well | 72% | 84% | 86% | Worse |
| Team discussed medicines, pain and home safety | 62% | 80% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 73% | 83% | 85% | Worse |
| Would definitely recommend the agency | 56% | 75% | 79% | Worse |
Do Human Touch Home Health of Maryland, Inc's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Human Touch Home Health of Maryland, Inc, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 76.8% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.1% |
| Preventable hospital stays during care | Same As National Rate | 9.2% |
Which home health services does Human Touch Home Health of Maryland, Inc provide, and which does it not?
Human Touch Home Health of Maryland, Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Human Touch Home Health of Maryland, Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Washington, D.C.. |
Which Washington, D.C.-area ZIP codes does Human Touch Home Health of Maryland, Inc serve?
Human Touch Home Health of Maryland, Inc tells Medicare it serves 74 ZIP codes in Washington, D.C. and the nearby Maryland and Virginia suburbs, out of 82 in total.
- 20176
- 20607
- 20613
- 20623
- 20705
- 20706
- 20707
- 20708
- 20710
- 20712
- 20715
- 20716
- 20720
- 20721
- 20722
- 20735
- 20737
- 20740
- 20743
- 20744
- 20745
- 20746
- 20747
- 20748
- 20762
- 20769
- 20770
- 20772
- 20774
- 20781
- 20782
- 20783
- 20784
- 20785
- 20812
- 20814
- 20815
- 20816
- 20817
- 20818
- 20832
- 20833
- 20837
- 20841
- 20842
- 20850
- 20851
- 20852
- 20853
- 20854
- 20855
- 20860
- 20861
- 20866
- 20871
- 20872
- 20874
- 20876
- 20877
- 20878
- 20879
- 20880
- 20882
- 20886
- 20895
- 20896
- 20901
- 20902
- 20903
- 20904
- 20905
- 20906
- 20910
- 20912
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Human Touch Home Health of Maryland, Inc before starting care?
Ask what 'done' looks like
64.6% of patients reached the level of function Medicare expected by discharge (Maryland average 73.8%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask about transfer training
88.4% of patients improved at getting in and out of bed (Maryland average 91.8%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Human Touch Home Health of Maryland, Inc Medicare-certified?
Yes. Human Touch Home Health of Maryland, Inc is certified by Medicare under provider number 217165 and has been since 2017. Original Medicare pays certified agencies directly for covered home health care.
What is Human Touch Home Health of Maryland, Inc's Medicare star rating?
3.5 out of 5 for quality of patient care. The Maryland average is 3.5. Its patient survey rating is 1 out of 5.
Does Human Touch Home Health of Maryland, Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
