DC Senior AdvisorProfessional Healthcare Resources of Maryland, Inc. is a Medicare-certified home health agency based at 10605 Concord Street, Suite 309 in Kensington, MD 20895. Medicare first certified it in 2005, 21 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, level with the Maryland average of 3.5. Its strongest result against the Maryland average is flu shot status checked; its weakest is got better at bathing.
What is Professional Healthcare Resources of Maryland, Inc.'s Medicare record?
| Agency | Professional Healthcare Resources of Maryland, Inc. |
|---|---|
| Address | 10605 Concord Street, Suite 309, Kensington, MD 20895 |
| Phone | (240) 395-0000 |
| Medicare provider number (CCN) | 217154 |
| Ownership | Proprietary |
| Medicare-certified since | 04/25/2005 |
How does Professional Healthcare Resources of Maryland, Inc. score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Professional Healthcare Resources of Maryland, Inc.. It is better than the Maryland average on 1 and worse on 1.
| Measure | Professional Healthcare Resources of Maryland, Inc. | Maryland average | U.S. average | vs. Maryland |
|---|---|---|---|---|
| Started care on time | 99.5% | 97.3% | 96.6% | About the same |
| Got better at walking or moving around | 89.7% | 90.1% | 88.6% | About the same |
| Got better at getting in and out of bed | 91% | 91.8% | 89.8% | About the same |
| Got better at bathing | 87.3% | 91.1% | 90.7% | Worse |
| Breathing improved | 95.9% | 93.2% | 91.5% | About the same |
| Got better at taking medicines correctly | 89.8% | 89.6% | 88.3% | About the same |
| Medication issues addressed on time | 97.6% | 95.8% | 94.4% | About the same |
| Flu shot status checked | 84.6% | 69.9% | 63.3% | Better |
| Met expected function at discharge | 72.5% | 73.8% | 71.7% | About the same |
| Falls with major injury (lower is better) | 1.2% | 0.8% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
Where it stands out: flu shot status checked.
Where it trails: got better at bathing.
What do patients say about Professional Healthcare Resources of Maryland, Inc.?
49% of surveyed patients said they would definitely recommend Professional Healthcare Resources of Maryland, Inc., based on 66 completed surveys. The Maryland average is 75%.
| Survey question | Professional Healthcare Resources of Maryland, Inc. | Maryland average | U.S. average | vs. Maryland |
|---|---|---|---|---|
| Team gave care in a professional way | 75% | 87% | 89% | Worse |
| Team communicated well | 66% | 84% | 86% | Worse |
| Team discussed medicines, pain and home safety | 56% | 80% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 65% | 83% | 85% | Worse |
| Would definitely recommend the agency | 49% | 75% | 79% | Worse |
Do Professional Healthcare Resources of Maryland, Inc.'s patients end up back in the hospital?
Medicare rates Professional Healthcare Resources of Maryland, Inc. better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 81.7% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 9.9% |
Which home health services does Professional Healthcare Resources of Maryland, Inc. provide, and which does it not?
Professional Healthcare Resources of Maryland, Inc. reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Professional Healthcare Resources of Maryland, Inc.? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Washington, D.C.. |
Which Washington, D.C.-area ZIP codes does Professional Healthcare Resources of Maryland, Inc. serve?
Professional Healthcare Resources of Maryland, Inc. tells Medicare it serves 37 ZIP codes in Washington, D.C. and the nearby Maryland and Virginia suburbs.
- 20812
- 20814
- 20815
- 20816
- 20817
- 20818
- 20832
- 20833
- 20837
- 20841
- 20850
- 20851
- 20852
- 20853
- 20854
- 20855
- 20860
- 20861
- 20866
- 20871
- 20872
- 20874
- 20876
- 20877
- 20878
- 20879
- 20882
- 20886
- 20895
- 20901
- 20902
- 20903
- 20904
- 20905
- 20906
- 20910
- 20912
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Professional Healthcare Resources of Maryland, Inc. before starting care?
Ask who helps with bathing, and how often
87.3% of patients improved at bathing (Maryland average 91.1%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Professional Healthcare Resources of Maryland, Inc. Medicare-certified?
Yes. Professional Healthcare Resources of Maryland, Inc. is certified by Medicare under provider number 217154 and has been since 2005. Original Medicare pays certified agencies directly for covered home health care.
What is Professional Healthcare Resources of Maryland, Inc.'s Medicare star rating?
3.5 out of 5 for quality of patient care. The Maryland average is 3.5. Its patient survey rating is 1 out of 5.
Does Professional Healthcare Resources of Maryland, Inc. provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
